Carol Hartell
When Carol calls you to verify an appointment or help with an insurance form, she could be calling you from Colorado. After working for Dr. Coppe for twenty-eight years, Carol and her husband Joe found their plans for eventual retirement were fast-forwarded.
   “We’d planned to retire in Colorado—eventually,” Carol says, “because that’s where our son Erik lives with his family.” But when Erik, a major in the Army, went to Iraq for his second tour of duty, Carol and Joe knew they needed to be near their grandchildren—three little girls.
   Dr. Coppe was very positive about the shift. He encouraged Carol to move west and to continue to work from there. Once a month she returns to Massachusetts for one week to visit her mother, and during this week, you’ll find Carol in the office.
   “We have all the modern conveniences in this office,” she claims. “High speed access, the latest software, and the people are great.”
   “The flexible working and living arrangement has given me a wonderful chance to bond with my mother,” Carol says, but she admits she misses her home where her daughter Jenna is currently living with her parents while she finishes the dissertation for her Ph.D.; Jenna is a gourmet cook and Carol and Joe reap the benefits.
   Green is Carol’s favorite color—it’s the color of nature, she says. Asked if she had advice for parents, she would say this: “’No’ isn’t necessarily a bad word.”